Health & Fitness
Collections
Our Services
Recover Failed Payments and Reduce Membership Churn
Over 50% of membership losses in gyms and fitness clubs are due to failed payments—not because members wanted to leave, but from involuntary churn. Many loyal members are unaware their payments have stopped, especially without a strong communication and recovery process in place.
Recover and Retain Up to 80% of Failed Membership Drafts
Premier Financial Recovery helps fitness clubs recover up to 80% of failed payment drafts through our proven First-Party collection strategy. Using our advanced OmniXp contact platform, we engage members across multiple channels—phone, SMS, email, and direct mail—to update billing details and restore recurring payments.
Our professionally trained agents deliver brand-friendly, empathetic outreach that supports member retention while boosting revenue. Seamlessly integrated with top club management systems like Daxko, ABC Fitness, ASF, Mindbody, and Jonas, our process ensures consistent, efficient, and effective recovery without disrupting your team’s workflow.
Recover and Retain Up to 80% of Failed Membership Drafts
Premier Financial Recovery helps fitness clubs recover up to 80% of failed payment drafts through our proven First-Party collection strategy. Using our advanced OmniXp contact platform, we engage members across multiple channels—phone, SMS, email, and direct mail—to update billing details and restore recurring payments.
Our professionally trained agents deliver brand-friendly, empathetic outreach that supports member retention while boosting revenue. Seamlessly integrated with top club management systems like Daxko, ABC Fitness, ASF, Mindbody, and Jonas, our process ensures consistent, efficient, and effective recovery without disrupting your team’s workflow.
Outsourced Cancellation Management: Protect Revenue While Freeing Staff Resources
Let specialists handle membership terminations professionally while your team focuses on growth and service. Our dedicated cancellation process recovers more dues and improves retention rates through focused, strategic intervention.
Expert Membership Retention Management: Save More Accounts & Revenue
Our branded Member Experience Center handles all cancellation requests through trained specialists who implement targeted retention strategies and recover outstanding balances. This comprehensive approach maintains your brand standards while freeing your staff to focus on active members.
Premier Financial Recovery provides member-focused late-stage collection services tailored for the health and fitness industry. Our team combines advanced technology with compassionate, human-centered support to recover outstanding payments while preserving your club’s reputation. We deliver effective debt recovery solutions that maintain positive member relationships.
✉️info@premierfinancialrecovery.com
📍4651 Roswell Road, Suite 10
Atlanta, Georgia 30342
© Copyright all rights reserved ©2025
