If members or consumers have questions about their outstanding balance,

please refer them to our knowledgeable and professional collections 

specialists for assistance.

770.250.2062

For inquiries about expanding your services with Premier Financial Recovery, 

please reach out to our dedicated sales team—they’re here to help tailor the 

right solutions for your needs.

770.250.2062

sale@premierfinancialrecovery.com

You can download your monthly reconciliations and reports through our secure 

client portal, Navigate. Simply click the “Login to Client Portal” link at the top of 

this page. For assistance or more information about using the portal, feel free 

to contact us at support@premierfinancialrecovery.com — we’re here to help!

New accounts can be submitted either through your club management 

or billing company, or we can assist you in setting up a manual file 

placement process. Once accounts are received, we’ll email you a

 “New Account Acknowledgement Report” so you can verify the 

accuracy of the submitted data.

You can access your placed accounts and related reports anytime, 

24/7, through our online portal, Navigate. Simply click the 

“Login to Client Portal” link at the top of this page to log in.

You can access your placed accounts and related reports anytime, 

24/7, through our online portal, Navigate. Simply click the 

“Login to Client Portal” link at the top of this page to log in.

Our monthly billing cycle closes on the last business day of each 

month. After that, our Accounting team takes up to 14 business days 

to complete thorough reconciliations to ensure full accuracy. Checks 

are issued following this review process.

After signing your service agreement, you should have received an 

email from our Client Services team containing your Navigate login

ID and password. If you didn’t receive it or need help, feel free to 

contact us.